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Pure Care Return Policy

We want you to love your alum products. If they are not for you, return them within 30 days.

The return window is 30 days from the date you received your organic body care delivery. We value your trust in our natural ingredients and transparent processes.

To initiate a process, simply reach out to our care team. We are dedicated to your holistic satisfaction.

Refunds are issued within 30 days of receiving your return. We use your original payment method. Your wellness and peace of mind are our priority during this transition.

Return Conditions:

To be eligible for a refund, please ensure that:

Items were bought in the last 30 days
Packaging is original

Non-returnable items:

Personalized or custom organic gift sets.
Items that expire quickly or have past dates.
Personal care products that were unsealed after delivery due to hygiene standards.
Items that are mixed with other products after delivery.

We reserve the right to refuse any returns that do not meet the above health and safety hygiene conditions.

Shipping

You are responsible for return costs. Please send items to our eco-facility:

123 Purity Lane

We recommend trackable mail. We cannot be responsible for items lost in transit. We require receipt of the goods or proof of return delivery to process your refund successfully.

Gifts

If the item was a gift shipped to you, you will receive a credit for the value of your return. Once received, a gift certificate will be sent to you via email.

If the item was not marked as a gift, we will send the refund to the original purchaser to maintain privacy.

Contact

Questions? Reach out to our team at care@naturalalum.com